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| This page contains answers to common questions
handled by our support staff, along with some tips and tricks that we have found
useful and presented here as questions. The information displayed here is
updated often and will continue to grow as questions are asked in the
forum section of this support web. We move common questions from the
Discussion section of this Forum to this FAQ often.
If you click on a link below and it does not take you to another page -
it means no questions have yet been asked about that item and updated on the
FAQ.
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Click here for Common questions and answers that pertain to installing the software.
Issues covered pertain to single user desktop computers, LAN's, and
sharing the data among different computers that are not connected through
a LAN .
Click here for Questions and answers about the software Username-passwords, and also
the web support forum ones as well.
Click here for Issues that pertain to the Family & People Form, and related Forms
which are accessed through this form - including the following forms:
Service, Prospect, Giving, Pledges, Attendance, and Committee.
If your question pertains to entering Giving-Pledges, Attendance, etc.
on a weekly basis you also should see the other FAQ selections that deal
with these items.
Have a question about entering Giving and/or Pledges on a weekly basis?
Click here - as this is the place where you will find questions and answers that pertain
to these issues.
Entering attendance is one of the more time consuming areas of a local
congregation. Read the information found here to make sure you are taking
advantage of the quickest and easiest way to enter Attendance.
Click here - as this is the place you will find
questions and answers which pertain to Entering Attendance.
People entered into the application can be 'grouped' into different....
well into different 'groups.' Find out more in this section. Groups can be
Service-Activity groups, Committee groups, Pledge groups, Prospect groups, etc.
Click here to view the information on Groups.
Data entered into the application is not of much value unless there is
a quick and easy way to get the data out into another form. You might want
to 'preview' the information on the computer monitor, 'print' to paper or
to a PDF, Word Doc, or HTML file. It can all be done with ease!
Click here for Common questions and answers
dealing with Printing and Reports.
Need to export the data to Excel? Word? Access? or about any other
application? It can all be done with ease.
This FAQ also covers how to 'filter' and 'sort' the data as needed.
EFA for Windows accounting version 10.x and higher
General hints and answers to common EFA questions and problems.
Click
here.
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